How much does it cost?
Membership is free for the first month. If you decide to keep your website, membership is only $8.95 a month. We accept Visa, Mastercard, American Express and Discover.

What website features are included?
Every website includes all available features. Please refer to our list of features for more information.

Is it difficult to create a website?
Absolutely not. Our easy-to-use software walks you through the entire process of creating a website, adding photos, and sharing with others. You do not need to know anything about web design or html to have a great-looking website.

How much set-up time is required?
You can have your very own baby website up and running in as little as five minutes.

What if I have more than one baby?
Our websites can accommodate for multiple babies such as twins, triplets or a family of all ages. You choose how many little ones you wish include.

When will my website be available?
Once you sign up, you can create your website and have it online immediately.

How do I add photos or video?
Our easy-to-use Website Manager includes an upload feature which allows you to easily add multiple photos, video and audio directly from your computer.

What file formats do you accept?
We accept the following file formats for photos: jpg, jpeg, gif, and bmp.
We accept the following file formats for video: avi, wmv, mov, mpg, and mp4.
We accept the following file formats for audio: mp3, wav, midi, and au.

How many photos can I add to my website?
Each website includes 2 GB of storage space which can store 1000 photos from a 5MP camera.

How many pages I can add to my website?
There is no limit to the number of pages you can add to your website. You can also title your pages anything you like.

Can I change my website theme?
Absolutely. You can change your website theme as often as you like. It's very easy to change your theme and we are continually adding new themes.

How do I notify my friends and family?
When you have added new pictures to your website, you can send an email to loved ones with our easy-to-use email notification. You can also get a personal domain name that will go directly to your website.
Click here for more info on domain names.

Can I password protect my website?
Of course. You can keep your website private with a password of your choice. Only people that know your password will be able to access your website.

What if I already own a domain name?
No problem. You can use your existing domain name. We will work with you to correctly point it to your website.

How safe is my information?
All personal and billing information is transmitted via encryption using a certified secure server. For more information, see our security statement.

Still have questions? Visit our Help Center or Contact Us.
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